1 About this Policy
Miche Games LLC ("we," "us," or "our") operates SkillGo and is responsible for the personal information described in this Policy. This Policy explains information handling for SkillGo accounts, gameplay, in-app purchases, support, and creator submissions when you choose to participate under the Creator Agreement. SkillGo is offered for adults in the United States. Our mailing address and privacy contact appear in Section 12.
Where an activity requires separate consent or notice, we will provide it at the appropriate time.
2 Information associated with your use of SkillGo
Account information. We process your email address, the password submitted to register or log in, and related authentication records. An internal identifier links your account to records needed for login, security, and account requests. Do not send your password in a support message.
Service records. We process the account records needed to provide gameplay and maintain your virtual coin balance, including applicable progress, coin additions and deductions, and purchase entitlements. These records allow us to reflect your activity and investigate a reported error.
Purchase information. Apple processes in-app payments. We receive or validate transaction information needed to deliver purchases and handle related issues, such as a transaction identifier, the purchased product, transaction timing, and purchase or refund status. We do not receive your full payment card number or card security code from Apple. Apple's handling of payment and Apple Account information is governed by its own privacy notices.
Connection information. When the app connects to our systems, those systems receive connection information, including an IP address, needed to communicate with your device. Connection and access records may also be processed to maintain availability, investigate technical problems, and protect accounts against misuse. This processing is separate from information you deliberately send to customer support.
Support information. If you contact us, we receive your email address, the contents of your message, and any information you choose to provide, such as an account identifier, purchase reference, or screenshot. Please omit unrelated personal information and payment card details.
Creator submissions. If you accept the Creator Agreement and submit material, we receive the contact details, creator name or handle, content or links, and permission records you supply. Do not include another person's private information without permission. Published content may identify you through authorized attribution. Ordinary registration does not require a creator submission.
We receive information directly from you, from your use of the Services, and from Apple in connection with purchases.
3 Why we use information
We use account information to create and authenticate your account, manage access, respond to account requests, and communicate necessary service or security notices. We use service and transaction records to provide gameplay, maintain balances, deliver purchases, and investigate missing or incorrect transactions.
We use connection and access information to operate and protect the service, diagnose failures, and investigate unauthorized activity. We use support communications to respond to you and resolve the issue you raise.
We use creator submissions to review the activity, communicate, record permissions, and use approved content and attribution within the agreed license. That license does not override applicable privacy rights.
We also use relevant information when reasonably necessary to meet legal obligations, establish or defend legal claims, respond to valid legal process, and enforce our Terms of Service. We limit those uses to information appropriate for the purpose.
4 When information is disclosed
Operational providers. Providers supporting our infrastructure, accounts, or customer support may process information needed for those functions. We limit access and require appropriate protections and restrictions on use. Applicable privacy rights remain unaffected.
Apple. Purchase validation and refund handling involve transaction information exchanged with Apple. Apple also collects information directly when you use its payment and account services. Its independent handling of that information is described at https://www.apple.com/legal/privacy/.
Legal and security purposes. We may disclose relevant information when required by law or valid legal process, or when reasonably necessary to investigate fraud, protect someone's safety, or establish, exercise, or defend legal rights.
Business transfers. Information may be disclosed or transferred in connection with a proposed or completed merger, acquisition, restructuring, or sale involving SkillGo, subject to appropriate confidentiality measures and continued protection under applicable law. We will provide notice when required.
Your direction. We may disclose information when you specifically ask us to do so or give the authorization required for the particular disclosure.
5 How long we keep information
We keep information only for as long as reasonably needed for the purposes described in this Policy. Account and service records are generally needed while an account remains active. Retention after that depends on the type of record and its purpose, including unresolved support issues, purchase reconciliation, prevention of a specific security threat, and applicable recordkeeping or legal requirements.
We delete information or de-identify it so it cannot reasonably be linked to you when its retention purposes end. Records retained after account deletion remain subject to this Policy and are used only for the remaining lawful purpose until deletion or de-identification.
6 Account deletion and privacy requests
You can initiate deletion of your account using the account deletion option in SkillGo. We may ask you to confirm your intention or reauthenticate. Deletion removes your account and associated personal information that we no longer need to retain for a lawful purpose. It does not mean merely disabling access.
Some transaction, security, or legal records may need to be retained after deletion for the limited purposes described above. We will explain relevant exceptions and the expected handling of your request. Uninstalling the app does not itself delete the account, and an account deletion request does not automatically request a refund from Apple.
You can also contact [email protected] to request access to, correction of, or deletion of personal information, or to ask about a privacy concern. If you cannot use the in-app deletion option, contact us for assistance. Where applicable law grants a right to a portable copy, you may request it through the same address.
We will verify a request in a manner proportionate to its sensitivity, ordinarily using information already associated with your account. Do not send additional sensitive information unless we explain why it is necessary for your particular request. We respond within the period required by applicable law and explain any permitted extension or refusal. Making a privacy request does not waive any other right.
7 Additional United States privacy rights
Depending on your state and whether the relevant law applies to our processing, you may have rights to know or confirm whether we process your information, access it, obtain a portable copy, correct it, or request its deletion. Some laws also provide rights to opt out of a sale of personal information, targeted advertising or certain sharing, or certain consequential profiling, and to limit specified uses of sensitive information, when those activities occur.
These descriptions do not mean that SkillGo engages in every activity covered by a state privacy law. To ask which rights apply or submit a request, contact [email protected]. We will honor applicable rights, including a qualifying browser or device opt-out signal where the law requires us to do so. Where permitted, an authorized agent may act for you after supplying appropriate authorization.
If we decline a request and applicable law gives you an appeal right, reply to our response or email us with "Privacy Appeal" in the subject line. We will explain the outcome and any further complaint route required by law. We do not discriminate against you for exercising protected privacy rights.
8 Children and age eligibility
SkillGo is intended only for people who are at least 18 and have reached the age of legal majority where they live. We do not knowingly collect personal information from people who do not meet that age requirement. If you believe an underage person has provided information to us, contact [email protected]. We will investigate and take appropriate steps to remove the information and close an ineligible account, subject to lawful recordkeeping requirements.
9 Protecting information
We use reasonable measures appropriate to the nature of the information and the risks involved to protect personal information from unauthorized access, disclosure, alteration, or loss. No online service can promise complete security. You can help protect your account by keeping your password private and reporting suspected unauthorized access promptly.
10 Your choices
You may choose not to create an account, although account-based features will then be unavailable. You can choose whether to make an optional purchase and what additional information to include in a support request. Please contact us if you need to update account information or cannot access an available account control.
Communications necessary to provide the service, respond to your request, or report a security or legal issue may still be sent while the relevant relationship or issue continues.
11 Changes to this Policy
We will update the effective date when we revise this Policy. Material changes will be brought to your attention through the app or another appropriate channel. If a proposed new use of information requires notice or consent under applicable law, we will provide that notice or obtain that consent before beginning the new use. A later revision does not by itself authorize a materially different use of information collected under an earlier promise.
12 Contact
For privacy questions or requests, contact:
Miche Games LLC
3855 Toni Ln, Rapid City, SD 57703 US
Email: [email protected]